RESOLVED – Sections dropped from TA Sites hosted on Social Sciences CCLE

UPDATED, 1:08PM, December 13, 2019
I am ecstatic to report that we’ve finished updating the TA sites that we identified as having their sections dropped from the Social Sciences CCLE System. If you or your students are still seeing issues with your TA site as of 12pm today (Dec 13th), please email us at help@ssc.ucla.edu and include the class that you are TAing for so we can look into the site.

If we received an email regarding your TA site after business hours or over the weekend, we will continue to investigate the issue during business hours on Monday, Dec 16th. If it is urgent, please include URGENT in the subject heading so we prioritize your request right away.

I apologize again for the inconvenience and am deeply appreciative of your patience.

Posted 7:19PM, December 12, 2019
The Social Sciences CCLE System (https://moodle2.sscnet.ucla.edu) experienced an issue with loading TA sections from Registrar around 5pm today (12/12). This resulted in the sections from being dropped in TA sites on the Social Sciences CCLE System. This would have affected TA sites who were restricting their sites to their sections only.

We have identify the sites that were affected and are in the process of adding the sections back to the TA sites. Our focus is to fix the sites that have materials due tonight to tomorrow morning. We hope to get to as many sites as we can, but due to low staffing tonight, we will have to resume restoring the rest of the TA sites tomorrow morning starting at 7am.

If you have items on your TA site that your students need to have access to soon, please email help@ssc.ucla.edu and include the course you are TA-ing for so we can move your TA site up on the queue.

I am so sorry for the inconvenience and I really appreciate your patience with this.