The Social Sciences Computing Support Desk is located in Public Policy Building Room 2035A. Our normal hours of operation are Monday - Friday 9am to 5pm. Whether you contact us in person, via the phone (x62821), or email (support@ssc.ucla.edu), this is where we address all of your questions about access to the network or services available from SSC. Please try to direct all questions and problems through the Support Desk rather than contacting your favorite staff members.

Many of our calls involve performing on-site support and there are times when a support consultant is unavailable at the Support Desk. Lab assistants from the SSC Labs will answer your call, please tell them identify your computing problem and they will write up a trouble ticket for you. Or you can submit a trouble ticket online. We will contact you ASAP.

The primary duties of the SSC Support Desk are to troubleshoot network and email problems. We will respond immediately to trouble calls involving network viruses, denial of service attacks, and IP conflicts. We also strive to resolve quickly any issues related to the SSC email system.

Support consultants are available for first-level software, hardware, and network troubleshooting on department-owned equipment within the Social Sciences Division. It is important that you provide us with your name, department, phone extension, email address, and the University property tag number (if applicable) of the equipment so we can initiate your work request. Trouble tickets are resolved on a first-come-first-served basis. However, priority will be given to network and email related issues should they arise.

Phone: 310-206-2821
Email: support@ssc.ucla.edu